Shipping & Delivery

KS4 PharmaNet endeavours to deliver every order within the estimated delivery time communicated at the time of placing the order. Delivery timelines are indicative and may vary due to factors beyond our control, including weather conditions, logistics delays, and public holidays.

Applicable delivery charges, if any, are communicated to you at the time of checkout before the order is confirmed. Free delivery may be offered on orders above a certain value or as part of promotional offers.

We aim to make medicines accessible to every household — extending reliable delivery even to rural and village areas wherever serviceable. Serviceability for your location is confirmed at checkout.

You are responsible for ensuring that the delivery address provided is accurate and complete. KS4 PharmaNet shall not be liable for any delay or non-delivery due to an incorrect or incomplete address provided by you.

Orders containing prescription medicines are verified by our licensed pharmacists against a valid prescription before dispatch. This ensures safe, compliant dispensing and may add a short verification step to the delivery timeline.

Once your order is dispatched, you can track its progress from dispatch to delivery through the KS4 PharmaNet mobile app.

• Order confirmation and packing updates.
• Dispatch and out-for-delivery notifications.
• Delivery confirmation on completion.

For any delivery-related queries, our team is happy to assist: